Support Bot management interface has been updated to make a requests management easier.
Along with this, notification delivery functions of Support Bot has been improved: messages sent to your support managers are being delivered in a reliable manner now.
About SupportBot
Support Bot is your SL alt which sits in your in-world office 24/7 and accepts messages from your visitors and customers. Incoming messages are being forwarded to your human support managers, with an ability for you to track this using the web interface.
We have a nice video explaining the nature of Support Bot module.
This is how Support Bot interface looks now:
You can get Support Bot module in our Store. As usual, an update-related discount coupon: use SUPPORTISCHEAPER coupon code to get 50% discount (valid for 4 days only!).